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FREQUENTLY ASKED QUESTIONS

The questions can seem endless and overwhelming when renovating or planning a project. Below is a list of the most common questions our team gets asked about everything from renovating, refitting or refacing a kitchen, custom joinery, measuring your space, how we quote, operate and more.

  • ARE YOUR PRODUCTS AUSTRALIAN MADE?
    Yes. We use high quality Australian made board. We cut to size, edge and assemble all our cabinetry in our Penrith factory. We are a proud Australian made company.
  • DO YOU SUPPLY TO THE PUBLIC?
    Our cut to size services are designed to make life easy for industry trade professionals or any one capable of designing, assembling and installing kitchens and other cabinetry from your drawings.
  • CAN EASY CABINETS PROVIDE PLANS IF I NEED THEM?
    Yes. For an additional drawing fee we can provide detailed shop drawings for you to then get approved by your clients.
  • HOW DO I MEASURE A ROOM?
    As rooms are never perfectly square and plumb, it is advised when measuring a room to follow our handy points below: • Measure the top, bottom & middle lengths of each wall • Measure the heights of a wall at the left, middle & right lengths of each wall • Measure all windows & doors and note these down • Take notes of any services eg, plumbing or electrical
  • HOW DO I ORDER?
    Simply register for FREE to access our portal, login and start creating your room, it's that EASY.
  • DO YOU PROVIDE PLANS?
    No, Easy cabinets will give you a printable PDF of each cabinet and/or a plan room layout for your convenience, 2d and 3d drawings are available for an additional fee, contact our team for pricing.
  • DO YOU CHECK MEASURE?
    No, we are manufactures. We only cut to size, edge and assemble (if required) cabinets in our factory. It is your responsibility to ensure all room sizes and cabinet sizes are correct prior to placing order.
  • WHAT IF I MAKE A MISTAKE OF MY CABINET SIZING?
    We all make mistakes from time to time; we urge you to double check your job to ensure all sizes are correct before submitting your order. Easy cabinets is not responsible for any errors as a result of sizes provided by you.
  • CAN I PICK UP MY ORDER?
    Yes, you will get a notification from our team when your order is ready for dispatch. Orders can be picked up between 8am – 2.30pm Monday to Friday. When you get your notification, please contact our team to organise a pick up time. Our factory is located at 21 Hickeys Road, Penrith.
  • DO YOU DELIVER?
    We can organise delivery for you around the Greater Sydney area for an additional fee. For areas beyond our region, we are happy for you to organise pick up during business hours.
  • WHAT SERVICES DO YOU OFFER?
    Cut to size MDF board & particle board, Flat pack and assembled cabinets, cut to size melamine & MDF doors.
  • DO YOU HAVE A RETURNS POLICY?
    Due to the custom nature of the product, no refund can be provided for change of mind. Please ensure all drawings are correct before processing the order. In the unlikely event that an order has been sent via our courier and has been damaged in the process, please contact us via email with photos within 3 days of delivery.
  • CAN I ORDER MY HARDWARE FROM EASY CABINETS?
    All hardware can be ordered through the Sundries section of our online portal. Pending supplier stock availability. ORDER HERE
  • WHAT IF I HAVE A SPECIAL ORDER REQUEST?
    Special orders are welcome however, please contact our team prior to ordering to discuss how we can help. easycabinets@outlook.com.au
  • I'M HAVING A LITTLE TROUBLE NAVIGATING THE PORTAL, WHERE CAN I GET ASSISTANCE?
    Get in contact with our team during business hours and we will be more than happy to assist, alternatively send us an email at easycabinets@outlook.com and we will do our best to help
  • HOW LONG WILL MY ORDER TAKE TO BE COMPLETED?
    Lead times may vary pending stock, board availability and current workloads. If you require your job by a certain date, please contract our team prior to ordering to see if we can cater for your required needs.
CONTACT US

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ABOUT US

We have over 20 years’ experience in the industry, and are here to make it as simple as possible for you to create beautiful award-winning kitchens.

Our ordering system gives you the flexibility to design, order and quote jobs at any time, convenient to you and with real time pricing. This means you just need to create your job, get your quote, add your margin, and submit your quote to your client, no more ringing around suppliers trying to find out how much everything costs.

QUICK LINKS

21 Hickeys Rd, Penrith 2750

ABN: 77 143 859 858
Lic No. 317537C

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© 2023 by Easy Cabinets. created by James Clarke Media

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